Terms of sale and delivery
I. General
1. All deliveries of goods and any provision of services shall be subject to the terms and
conditions set out below. The same shall apply to all future transactions of this kind,
even if the present terms and conditions are not explicitly referred to in connection with
such transactions.
2. Any purchase terms or other general terms and conditions of the other party -
hereinafter referred to as the customer - are expressly opposed herewith. Such terms
will not be binding for us, even if we fail to explicitly reject them when concluding an
agreement.

II. Offers
1. All our proposals shall be subject to change without notice.
2. Any statements made by our representatives as well as statements made verbally
shall require our written confirmation to become effective.

III. Prices
1. All prices are subject to any applicable taxes and customs duties. Except as otherwise
agreed, all prices are ex works in Germany [EXW Bielefeld]. excluding packaging and
freight.
2. In the event that a delivery period of more than four months has been agreed and that
prices have risen in the meantime, we shall be entitled to charge the customer
accordingly for any increase of costs resulting from higher prices for material,
production, assembly, staff, delivery and similar items.

IV. Delivery period/delivery
1. The specified periods of delivery are approximate dates only. Fixed business terms
must be expressly agreed.
2. WE reserve the right to correct and punctual self-deliveries. We shall not be
answerable for delayed, omitted or non-conforming deliveries insofar as such delayed,
omitted or non-conforming deliveries are attributable to our own suppliers without any
fault on our part. We will inform the customer about such difficulties immediately.
3. In the event of a delay in delivery caused by acts of God, riot, strike, lockout, raw
material shortage or equipment failures that are beyond our control or occurring at our
suppliers’ plants, the period of delivery shall be extended by no less than the period of
time required to remedy the fault to the extent that such fault affects the production or
delivery of the delivery item. We will immediately notify the customer as to the
beginning and end of such hindrances. In the event of permanent equipment failure
caused by acts of God, riot, strike, lockout, raw material shortage or equipment
failures that are beyond our control or in the event that we have, through no fault of
our own, failed to receive deliveries from our own suppliers, the customer and we shall
also be entitled to rescind the agreement wholly or partially, all claims for damages
shall be excluded. Any performances must be immediately paid in case the contract is
rescinded. The contractual party who decides to rescind the contract according to
these rules must announce this two weeks beforehand. Permanent operating
disturbances in the sense put forward above may be assumed when they last longer
than five weeks.
4. Claims for compensation regarding delay in delivery can only be submitted according
to the conditions of section V.2.
5. Reasonable partial shipments shall be permitted. Partial shipments shall be invoiced
on the basis of the value of each partial shipment and paid by the customer according
to the provisions of Section VIII.1 below.
6. Transport risk shall always be assumed by the customer, even if we should
exceptionally deliver free house.
7. Deliveries exceeding or lacking up to 10% of the amount ordered are admissible.

V. Claims based on defects / indemnity
1. Insofar as we are committed to posterior fulfilment, this will be done through corrective
action or new delivery, at our discretion.
§ 377 HGB is not affected by this. This particularly means that any complaint is
excluded insofar as the goods were further used, e.g. cut to shape, although it has
faults which have not been eliminated.
Small deviations in quality, colour, width, weight, equipment or design, which are
technically impossible to avoid, are not defects. This also is true for usual commercial
deviations, unless delivery exactly according to a given sample was agreed.
Replaced parts become our property. In case of elimination of defects, we shall be
committed to assume all expenditures related to the elimination of the defects,
especially transport, trajectory, work and material costs, insofar these were not
increased due to the fact that the purchased items was not transferred to another
place than that which was agreed to contractually. Furthermore, the customer is
entitled to all other legal claims concerning the rescinding of the contract and reduction
of value, insofar as the legal conditions for this are fulfilled. Claims for indemnity only
will be valid within the limits of the following provision.
2. In the event of culpable breach of a contractual obligation (so-called cardinal
commitment), we will be liable to indemnities, however only to the amount of the
typically occurring and foreseeable damage, if nothing else has been agreed for the
following. Cardinal commitments are such which allow the correct implementation of
the contract, and to the keeping of which the customer is normally entitled; furthermore
those, the infringement of which may endanger correct contract implementation.
The customer will be entitled to indemnities according to legal provisions without limit,
when these are based on injury to life, bodily injury or to health, caused by wilful or
gross negligence breach of duty on the part of ourselves, any of our legal representatives or
legal assistants, or wilful or gross negligence breach by ourselves, any of our legal
representatives or our legal assistants, or on the law concerning product liability, or
based on the infringement of a supply guarantee or any other guarantee given by us.
No further claims for indemnity will be accepted against us, our legal representatives
and persons assisting us, as well as persons assisting us in the implementation,
whatever legal reason they may be based on.
The legal obligations of providing proof remain.

VI. Statutory limitation of claims based on defects
The customer’s claims based on defects shall expire by limitation within one year
unless
1. the product delivered by us is an item integrated within a building in accordance with
that product’s habitual manner of use, constituting the cause for the defectiveness of
that building, or
2. unless the claims are for compensation of expense under Section 479 of the BGB, or
3. the defect is based on a intentional or malicious breach of duty through ourselves or
one of our legal representatives or persons assisting us in the contract
implementation.
In the cases listed in subparagraphs 1. to 3. and for any claims for damages shall be
subject to legal periods of limitation. The same will apply for warranties assumed by us or
for any purchase risk assumed by us.
The legal provisions on suspension, interruption of the running of the statute of limitations,
and on the renewed beginning of the statute of limitations shall remain effective.

VII. Reservation of Ownership
1. We reserve the right of ownership to all goods delivered by us (“Reserved Goods”)
until full payment of the purchase price and until all our claims resulting from the
business relation, independently of the legal reason, including agreements signed at a
later time, have been paid.
2. The customer shall be entitled to process on resell the objected goods in the ordinary
course of business, provided, however, he is not in default regarding his duties toward
us or does not suspend payments. In particular, the following shall apply:
a) Any processing or finishing of the objected goods shall not be binding for us in
our capacity as manufacturer of the goods pursuant to Section 950 of the BGB.
Processing or finishing of the objected goods shall not give the customer a right of
ownership to the new goods If the objected goods are processed, commingled or
combined or amalgamated with other objects, we shall acquire co-ownership in the
resulting new product in proportion with the relation between the invoice value of our
objected goods and the total value.
The provisions applicable to the objected goods shall equally apply to co-owner’s
shares that have been created under the above provisions.
b) The customer herewith assigns to us all claims from the resale or other form of
disposal, including without limitation from work performance contracts, together with all
ancillary rights and covering also our co-owner’s shares to the extent that the objected
goods have been processed, commingled or combined, or that the goods are solidly
integrated.
Insofar as the objected goods have been processed, commingled or combined or
solidly integrated, we are entitled to a co-ownership from this cession to the relation
between the invoice value of our objected goods and the invoice value of the product
corresponding to a prime rate fraction of the resale.
If our objected goods are sold by the customer together with other goods not
delivered by us, we shall be entitled to receive from the customer a prime rate part of
the claims from the resale for the amount of the invoice value of our objected goods.
If the customer sells the claim within the scope of a factoring transaction, he will
herewith assign to us the substitute claim against the factor.
If the customer subjects the claim resulting from the resale to a mutual accounts
relationship with his own customer, the customer herewith assigns to us his claims
from the mutual accounts relationship to the amount of the invoice value of the
objected goods.
c) We herewith accept the above assignments.
d) The customer shall be entitled to resale only if he in his turn reserves right of
ownership until full payment of his claims from the resale.
e) The customer shall be entitled to collect the claims assigned to us until revoked
by us. The authorisation to collect claims shall cease when revoked; revocation shall
be effected if the customer gets into arrears or in case of a deterioration of his
economic situation, which would endanger our claims, or if he suspends payment. In
that case we shall have the customer's authorisation to notify customers of the
assignment and to collect the claim ourselves.
f) The customer must submit to us upon request a detailed of claims due to the
customer, including the names and addresses of his customers, the amount of each of
the claims, the invoice date etc., and to provide us with all information and documents
required for the assertion of the claims assigned to us and to permit us to verify any
information provided.
g) The objected goods or the claims assigned may not be pledged or transferred
by way of security. Any seizure must be communicated to us without delay, specifying
the name of the attaching creditor.
3. If the value of the security due to us exceeds the total of our claims against the
customer by more than 10%, we shall release the exceeding amount at customer’s
request.
4. The customer shall keep the objected goods in safe custody for us, free of charge. He
will insure the objected goods on the usual scale against the usual risks such as fire,
theft, flooding. The customer herewith assigns to us his claims for any compensation
due to him from any insurance agency or other obligors for the damages mentioned
above to the amount of our claims. We accept the above assignments.

VIII. Payment/prohibition of setoff/ right of retention
1. Our invoices shall be payable immediately and without deduction. The same shall
apply to invoices for partial shipments in accordance with Section IV.5 hereof. Not
agreed discounts are not acceptable. If a discount has been agreed, the invoice date
will be considered as the beginning of the discount period, if nothing else has been
agreed. The discount period is considered to have been fulfilled when the owned
amount has been paid into our account, at the latest on the last day of the discount
period.
2. In case of default in payment, the customer shall be liable to payment of interest on
arrears to the amount of 12%, however not less than the legal interest rate in
accordance with Section 288 of the BGB. Where the interest payable in accordance
with the foregoing sentence exceeds the legal interest rate, the customer shall be free
to provide evidence that delayed performance has caused no damage of less damage
than alleged. The assertion of higher claims for damage caused by delayed
performance has caused no damage or less damage than alleged. We retain for
ourselves the right of asserting higher claims for damage caused by delayed
payments.
3. If the customer defaults on payment - for whatsoever legal reason - all receivables
shall become payable immediately by the customer.
4. In the event that the customer suffers a major deterioration in his financial
circumstances, thus putting at risk our claim against the customer, we shall be entitled
to demand payment in advance or reasonable security. The above shall be effective
also in the event that such circumstances have already existed at the time of the
conclusion of the contract and are disclosed only after its conclusion. If no
prepayments or security are provided within the period of grace notwithstanding an
extension of the original term and a notification of default, we shall be entitled to
cancel the agreement and to claim damages for non-performance.
5. The customer shall not be entitled to set off claims against counterclaims unless such
counterclaims are undisputable or have been legally corroborated. The customer is
not entitled to claim a right of retention, unless this is based on the same contractual
relationship, §320 BGB, or if the counterclaims are undisputable or have been legally
corroborated.

IX. Place of Performance/ Jurisdiction
1. Place of fulfilment shall be our domicile.
2. If the customer is a businessman if he is a public legal person or having public legal
special assets, or if the customer has no general place of jurisdiction in Germany, the
place of jurisdiction shall be Bielefeld.
We shall also be entitled to take legal action against the customer at his general place
of jurisdiction.

X. Applicable law
The contractual relationship between ourselves and the customer shall be subject to the
material law of Germany, like between two parties residing in Germany, excluding the UN
Sales Convention (CISG).

Status January 2012